Jay Peak Village Association Homeowners Web Site

Village Unit in Winter

 Click Here For The Villages Homeowner Ticket System – Report an Issue

When do I use the ticketing system?
 
You should use the ticketing system to report ALL non-emergent situations that impacts your building or building services and requires support or knowledge by the GM or Board to resolve. If you have an interior plumbing, electrical, or HVAC issue that would be your own personal expense to fix, you should continue to contact to your preferred vendor of choice to resolve.
 
To help with the types of issues that should get submitted in the new JPV ticket system – the categories below are what you will see when submitting a ticket.
 

Ticket categories:

Roofing Issue

Building Exterior Issue

Snow Removal Issue

Landscaping Issue

Driveway/Parking Issue – DO NOT submit a ticket here for parking violations -you MUST contact JP Security (802)-323-6523

Trash Removal Issue

Interior Issue

Water/Sewer Issue

Painting Issue 

Jay Peak Resort Issue

Website Issue

Other

The email jpvticketreply@gmail.com should also be added to your safe sender list, since all ticket updates will be sent to you via this email address. 

If you require any assistance or need this activation email resent to you, please email jpvownerhelp@gmail.com for help.

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Board Meeting dates and times available here (pdf)

Please Note: Homeowners who contact Jay Peak for repair orders and who are not enrolled in the rental program will be charged a mandatory $150 “Dispatch Fee”. This is not an HOA fee but is entirely through Jay Peak.

Due to the importance of ongoing maintenance issues, as well as to provide better communication to our widespread community of owners we would like as many owners as possible to sign up for our Newsletters using the link provided below.

Subscribe to our Email List (Village Residents Only)

 

 

  

BBQ grills on decks
Owners should be aware of Vermont laws concerning BBQ fire safety, and in almost all cases grills should not be on decks. Owners MUST be in compliance with Vermont law. Please download this PDF information sheet published by the Vermont Division of Fire Safety.

 

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